Shipping Policy

Verié-london Shipping Policy

At Verié-london, we are committed to delivering your orders quickly and efficiently. Please read our shipping policy to understand delivery times, costs, and tracking details.

1. Order Processing & Shipping Time

  • Orders are processed within 1-2 business days (excluding weekends and holidays).

  • Once processed, you will receive an email confirmation with a tracking number.

  • Processing times may be extended during peak seasons or due to unforeseen delays.

Estimated Delivery Times

Shipping Method Estimated Delivery Time Cost
Standard Shipping 7-15 business days Varies by location
Express Shipping 4-7 business days Varies by location
Priority Shipping 2-4 business days Available at checkout

📌 Note: Shipping times are estimates and may vary due to factors beyond our control, such as customs processing or carrier delays.

2. Shipping Locations

We currently ship to the United Kingdom, United States, Canada, Australia, and selected international locations. If your country is not listed at checkout, please contact us for availability.

3. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.

  • You can track your package using the link provided in your email.

  • If you do not receive a tracking update within 48 hours, please check your spam folder or contact us.

4. Shipping Delays & Issues

  • If your package is delayed beyond the estimated delivery time, please allow an additional 5 business days before contacting us.

  • Lost or Stolen Packages: If your order is marked as "delivered" but you have not received it, please check with neighbors or your local post office before reaching out. We are not responsible for lost or stolen packages once they are marked as delivered.

5. Customs, Duties & Taxes

  • International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the buyer's responsibility.

  • Tovee Store is not responsible for any delays due to customs processing.

6. Incorrect Address Policy

  • Customers are responsible for providing an accurate shipping address. If an incorrect address is provided, we are not responsible for lost or undelivered packages.

  • If your order has not shipped yet, contact us immediately to correct your shipping details.

7. Contact Us

If you have any questions or concerns about your order, feel free to contact our customer support team:
📧 Email: sales@verie-london.store
🌍 Website Contact Form: https://verie-london.store/pages/contact-us

We appreciate your business and will do our best to ensure a smooth and timely delivery! 🚀